Account Lead Technician $20/hour
$41,600–$41,600 year
On-siteNewark, Delaware, United States
Job Summary
Provide excellent customer service by responding to inquiries and resolving issues professionally. Troubleshoot, diagnose, and solve technical problems independently to ensure smooth equipment operation. Operate and maintain flatbed trailers, commercial pressure cleaners, lifts, and street sweepers while performing routine maintenance and inspections. Write detailed daily reports summarizing activities, tasks, and resolutions. Ensure full compliance with safety standards and company policies while collaborating with management to improve processes. Available to work overnight shifts, weekends, and holidays within a flexible schedule. Valid driver's license and clean driving record required.
Required Qualifications
- Proven customer service experience
- Excellent communication skills
- Strong problem-solving and troubleshooting abilities
- Ability to work independently
- Ability to work as part of a team
- High degree of self-reliance
- Ability to work in a fast-paced environment
- Ability to adapt to changing schedules
- Strong attention to detail
- Organizational skills
- Valid driver's license
- Clean driving record
- Ability to pass background checks
- Ability to pass drug tests
- Ability to lift and carry heavy objects up to 50 pounds
- Ability to work in outdoor environments in various weather conditions
- Ability to perform physical tasks such as climbing, lifting, and operating equipment
- Must be available to work overnight shifts
- Must be available to work weekends
- Must be available to work holidays
Desired Qualifications
- Experience operating flatbed trailers
- Experience operating commercial-sized pressure cleaners
- Experience operating various lifts
- Experience operating propane-powered street sweepers
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