Account Handler
On-siteIpswich, England, United Kingdom
Job Summary
Provide administrative support and service clients for designated Account Executives by handling quotations, new business, mid-term amendments, and renewals. Offer and renew insurance contracts while delivering effective advice and maintaining competitive premiums. Communicate with clients to ensure they understand cover details, gaps, and exclusions, and liaise with premium credit providers on failed instalment cases. Advise insurers on all transactions and refer formal complaints immediately to the Compliance Officer or Director. Assist the claims department by verifying loss experience at each renewal and addressing technical cover matters.
Required Qualifications
- General insurance experience either broking or underwriting
- Ability to handle new business enquiries, renewals and mid term adjustments of insurance policies
- Good customer service and negotiation skills
- Effective planning, administration and organisational skills
- Ability to work calmly under pressure
- Excellent oral and written communication skills with the ability to professionally represent the Company
- Ability to build successful, mutually beneficial business relationships with all stakeholders, i.e. prospects / clients / insurers / colleagues
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