Account Executive - Rakuten
On-siteMinato, Wakayama, Japan
Job Summary
Lead high-touch sales activities for Rakuten Group, executing strategic account plans and building long-term relationships with IT leaders and CXOs. Act as a strategic advisor to maximize influence on business decisions while listening to customer challenges and leading proposal activities. Manage the sales pipeline using CRM tools to formulate weekly, monthly, and quarterly forecasts, and collaborate with internal departments to improve workflows and resolve bottlenecks. Coordinate closely with US Headquarters and domestic teams to advance negotiations and ensure cross-functional alignment. Requires 10+ years in IT infrastructure or SP business, 5+ years in business development, and native-level Japanese with business-level English.
Required Qualifications
- 10+ years of experience in IT infrastructure (office network, data center, security) or SP infrastructure business
- 5+ years of experience in business development or pre-sales activities
- 3+ years of experience in SaaS or software sales
- Experience driving business in large, cross-functional organizations as a high-touch account manager
- Native-level Japanese
- Business-level English (communication and negotiation)
- Ability to execute sales methodologies based on strategic thinking and strong negotiation skills
- Team-oriented: Ability to share information, seek advice from others, and support/mentor team members
- Respect for business partners, both internal and external
- High coachability: A proactive attitude toward accepting advice/feedback and driving self-growth
- GRIT: Ability to take action to persevere through challenging situations
Desired Qualifications
- Expertise in data center infrastructure (including networking, computing, AI accelerators) or public cloud
- Pre-sales experience for service providers or IT service companies
- Proven track record of expanding business using cutting-edge technology
- Experience using various business support tools and applications
- Project leadership experience
- Completed SPIN, MEDDPICC, and/or ITIL training/certifications
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