Account Executive
On-siteSan Diego, California, United States
San Diego, California, United StatesOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Train dealership personnel on DMV paperwork procedures and conduct compliance audits to ensure adherence to regulations. Meet with dealership management to review processes, monitor error rates and licenses, and deliver exceptional customer service via phone, chat, and email. Navigate dealer DMS systems to verify fee calculations and resolve complex DMV issues. Provide in-person and webinar training, suggest program improvements, and maintain strong business relationships with key personnel. Requires a clean driving record, current state license, and strong communication skills. May involve travel up to 150 miles.
Required Qualifications
- Excellent communication, retention and training skills
- Troubleshooting and problem-solving skills
- Strong writing skills
- Attention to detail
- A clean driving record
- Current State driver license
- Able to effectively communicate with high level Executives
- Able to work independently with limited supervision
- May have to travel up to 150 miles+ on occasion
Desired Qualifications
- CA DMV title and registration experience
- Experience with Reports of Sale and other related DMV documents for both new and used vehicles
- Experience with DMV accounting and bundle reconciliation
- EVR program knowledge (E-filing)
- Knowledge of DMV regulations pertaining to registration processing
- Experience with Chrome and Firefox configuration and settings
- Able to use various PC programs including Microsoft Word, Excel, and Google Drive
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.