Account Executive - Mid Market
$100,000–$141,450 year
HybridBoston, Massachusetts, United States
Job Summary
Freshworks is seeking a Mid-Market Account Executive to build relationships with mid-size enterprises (500-1,000 employees), guiding value-based conversations around ITSM, onboarding, and employee engagement; you will connect needs with toolsets that empower teams, streamline onboarding, and support IT service management, while driving a healthy pipeline through proactive prospecting and virtual selling. You will own deals from negotiation to final agreement, collaborate with Marketing, Solutions Engineering, and Customer Success to ensure a seamless customer experience, and operate in a hybrid role with onsite expectations in Boston (3x/week). The role emphasizes delivering impact, growth, and collaboration within a fast-moving SaaS environment.
Required Qualifications
- 3+ years of experience in SaaS or mid-market sales
- Proven track record of exceeding targets and building strong customer relationships
- Strong communication skills including listening and questioning
- Solid understanding of SaaS platforms; bonus if experienced with employee experience (EX) solutions
- Comfortable working in a fast-paced environment
- Consultative, adaptable, and thoughtful approach
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.