Account Executive
On-siteBirmingham, England, United Kingdom
Job Summary
Support the Account Director and Account Managers with day-to-day account activity, delivering consistent customer service and managing artwork, print, and technology-enabled projects through to delivery. Validate client-supplied information to ensure accurate briefs before coordinating internal production, studio, and supplier teams. Escalate risks, issues, or queries to the appropriate Account Manager while maintaining accurate WIP tracking for visibility and on-time delivery. Liaise with internal teams and external suppliers to support smooth operations across BAU, campaigns, and new store openings. Provide support on ITG platforms, assist with troubleshooting, and raise job requests within internal systems.
Required Qualifications
- Experience working in a marketing, agency, or client services environment
- Strong organisational skills with the ability to manage multiple tasks at once
- Confident communicator, both written and verbal
- Comfortable working with systems, trackers, and operational processes
- A proactive mindset, with a willingness to learn and support the wider team
- Ability to work collaboratively across teams, suppliers, and stakeholders
- Attention to detail and pride in delivering work accurately
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