Account Executive, Group Sales
On-siteDetroit, Michigan, United States
Job Summary
Drive sales of group tickets for Sports Entertainment by maintaining relationships with current clients and creating new relationships with future clients using first-class customer service. Make daily outgoing phone calls to the account base, actively research new sales leads, and set up weekly face-to-face appointments to generate new business. Process ticket orders efficiently, update customer databases, and submit accurate daily, weekly, and monthly reports on sales activity. Participate in all ticket sales events and games to ensure a positive guest experience, while collecting data for surveys and enter-to-win contests. Work evenings, holidays, and weekends as needed to meet revenue targets and maximize ticket sales from existing groups.
Required Qualifications
- Bachelor's degree in business, marketing, communications or related field
- Minimum two years sales experience preferably in a group sales role
- Knowledge of sports and entertainment industry
- Possess the highest integrity and ethical standards
- Effective verbal and written communication skills
- Demonstrated ability to formulate solutions and resolve issues in a timely manner
- Exceptional organizational skills with an ability to multitask and maintain deadlines in a high-paced environment
- Must possess knowledge of all Microsoft applications such as Word, Excel, and PowerPoint
- Strong attention to detail and accuracy with high standards for quality; ability to keep accurate and detailed records
- Excellent phone étiquette and Professional demeanor
- Ability to work long or unpredictable hours on weekdays, weekends, and holidays as needed
Desired Qualifications
- Knowledge and previous use of classic ticketing sources preferred, but not necessary
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