Account Executive - East
RemoteUnited States
Job Summary
Build and execute a strategic territory plan to drive meeting creation, pipeline growth, and revenue across 911 Emergency Communications Centers and Public Safety agencies in Maine, New Hampshire, Vermont, NYC Metro, Long Island, NJ, Delaware, and beyond. Conduct consistent outbound prospecting and account-based outreach to generate first meetings, while managing the full sales cycle from discovery to deal close. Develop relationships with 911 directors, supervisors, procurement teams, and IT leadership to understand operational workflows and challenges. Act as a solution expert demonstrating NiCE capabilities, supporting technical responses to RFPs and RFIs, and collaborating with Presales and Product Management on market needs. Manage co-selling with reseller partners and deliver compelling presentations to end users and executive decision-makers. Achieve quarterly and annual pipeline and revenue targets with approximately 50% travel.
Required Qualifications
- 3–5+ years of technology sales and/or sales engineering experience within Public Safety, 911/PSAP, or Government sectors
- Strong understanding of Public Safety and Criminal Justice workflows, including digital evidence processes
- Proven success generating pipeline and closing deals in complex public-sector procurement environments
- Experience working with government purchasing personnel, RFPs, bids, and state/federal contracts
- Consultative selling approach with strong discovery, demonstration, and presentation skills
- High-activity, disciplined sales execution with exceptional work ethic
- Strong communication, technical aptitude, and creative problem-solving skills
- Ability to influence senior decision-makers and build trust across multiple stakeholder groups
- BA/BS in Computer Science, Information Systems, or a related field (or equivalent experience)
- Must be able to travel ~50%
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