Account Executive
HybridCharlotte, North Carolina, United States
Job Summary
Manage strategic issues and cultivate relationships with Duke Energy's largest commercial and industrial customers, serving as the lead negotiator for complex rate structures, billing options, and demand response programs. Drive regional growth by partnering with the economic development team to identify new projects and manage the sales process from initial needs assessment through solution delivery. Execute strategic plans to resolve customer issues, coordinate internal cross-functional teams for alignment, and provide support during emergency and storm events. Monitor market trends, regulatory developments, and environmental factors to inform internal stakeholders. Act as a liaison between the company and customers to educate them on emerging technologies and legislative matters.
Required Qualifications
- Bachelor's degree
- Five (5) years minimum required related experience
- In lieu of degree(s) and experience listed above, High School/GED AND eight (8) years minimum required related experience
- Have the knowledge and capability to pass the CEM certification test
- Valid driver's license
- Ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future
- 15-25% travel
Desired Qualifications
- Master's degree
- Certified Energy Manager
- Professional Engineer
- Experience managing relationships with large and complex customers and/or key stakeholders
- Ability to develop results-oriented business relationships to influence the outcome of issues to effectively advance and/or position the corporation's business plans and objectives
- Extensive knowledge of electric distribution and transmission systems and grid operations
- Knowledge of customer-side energy distribution and energy-consuming systems and processes
- Excellent interpersonal skills including communication skills, presentation skills, conflict resolution and negotiation skills
- Business development experience
- Excellent judgment and decision-making skills
- Ability and flexibility to effectively manage and facilitate multiple projects and issues simultaneously
- Effective analytical, problem identification and resolution skills
- Ability to maintain composure and clarity of thought and purpose when confronted with highly stressful situations
- Ability to work in a team environment to coordinate resources in a matrixed organization to meet customer expectations
- Proven self-starter, with a results-oriented mindset, capable of taking initiative and driving tasks to completion with minimal supervision
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