Account Executive
$79,086–$131,134 year
On-siteSilver Spring, Maryland, United States or Baltimore, Maryland, United States
Job Summary
Deliver face-to-face sales presentations and cultivate relationships with mid-size and large businesses to sell Comcast Commercial Internet, Video, and Voice services. Generate new leads through cold calling, canvassing, and partner referrals while actively developing sales territories and local partnerships. Exceed departmental financial targets by positioning the Comcast brand and promoting superior customer experiences through consistent follow-up and operational efficiency. Maintain accurate sales records, prepare required reports, and attend out-of-office meetings with clients regularly. Work nights and weekends on a variable schedule with overtime as necessary, exercising independent judgment in significant matters.
Required Qualifications
- Bachelor's Degree
- 5-7 Years
- Relevant Work Experience
- Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
- Regular, consistent and punctual attendance
Desired Qualifications
- Demonstrated ability to create and deliver face-to-face sales presentations
- Experience with prospecting activities including cold calling, canvassing, customer referrals and partner relationships
- Ability to cultivate local partnerships and organizational affiliations
- Ability to generate new leads with targeted businesses
- Ability to promote and position the Comcast brand within territory
- Ability to retain customer base by delivering on the Comcast Credo
- Ability to build customer relationships to drive customer retention
- Ability to work with internal teams to ensure operational efficiencies and service levels
- Excellent verbal and written skills
- Skill in presenting, persuading and negotiating
- Some knowledge of Network Design, MAN technologies & designs including DSx, OC-x, WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Business Continuity/Disaster Recovery concepts and E-rate Contracting Processes and Procedures
- Ability to exercise independent judgment and discretion in matters of significance
- Ability to understand Operating Principles
- Ability to own the customer experience
- Ability to be an enthusiastic learner, user and advocate of game-changing technology, products and services
- Ability to win as a team
- Ability to be an active part of the Net Promoter System
- Ability to drive results and growth
- Ability to support a culture of inclusion
- Ability to do what's right for each other, our customers, investors and our communities
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