Account Executive Admin
$35,360–$35,360 year
On-siteLouisville, Kentucky, United States
Job Summary
Update and maintain accurate ETA and load information across internal and customer systems while proactively tracking loads to ensure on-time pickups and deliveries. Identify potential delays, coordinate with drivers and internal teams via phone and email, and escalate urgent issues for timely resolution. Enter and validate freight opportunities, maintain rate confirmations, obtain proofs of delivery, and track accessorial charges for accurate billing. This onsite role requires full-time hours Monday through Friday, 8:00 AM to 5:00 PM, and supports a 40-year-old owner-operator carrier focused on optimized capacity and efficient service.
Required Qualifications
- High school diploma or equivalent
- Minimum of three (3) years of clerical or administrative experience
- customer service experience
- multi-line phone systems experience
- Strong organizational skills
- ability to manage multiple priorities
- ability to maintain accuracy
- Excellent verbal and written communication skills
- Ability to actively listen
- Ability to ask questions
- Ability to communicate clearly across teams
- Ability to work independently
- Ability to follow direction
- Proficiency with Microsoft Office
- Proficiency with general computer systems
- This position is onsite Monday – Friday, 8:00 AM to 5:00 PM
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