Account Director, US Government [Transient] - U.S. Region
$84,000–$113,000 year
Remote · United States
Job Summary
Account Director for US Government transient travel programs, responsible for managing high-volume federal/state accounts and agency-specific rate sourcing to maximize revenue through strategic planning, rate optimization, and demand capture across federal agencies, military segments, and state travelers. Lead strategic account plans, collaborate cross-functionally with Revenue Management, Distribution, Marketing, and Operations, and guide teams to achieve yearly financial targets. Requires deep government procurement knowledge, experience with GDS/TMCs/OBTs, and ability to position hotel offerings in alignment with regulatory requirements. Travel 30-40%; remote work in the United States. Bachelor’s or Master’s in Marketing/Management/Business/Hospitality or equivalent experience; minimum 3 years in government segment with proven government travel program expertise; strong negotiation, data interpretation, and ROI-focused mindset. The role demands relationship-building across government buyers and intermediaries, with capability to influence decisions in a highly-matrixed organization and drive incremental transient share.
Required Qualifications
- Bachelor’s or Master’s Degree in Marketing, Management, Business, Hospitality or an equivalent combination of education and work-related experience
- Minimum of 3 years of experience supporting the Government segment – on or above property
- Demonstrated experience with government procurement
- Working with global companies with multiple stakeholders, cultural teams and complex buying processes
- Demonstrated expertise in U.S. Federal and State government transient travel programs, including and agency-specific rate sourcing processes
- Deep understanding of RFP cycles, contract compliance, and government rate structures (e.g., per diem, ceiling rates)
- Strong working knowledge of Global Distribution Systems (GDS) and intermediary channels, including Travel Management Companies (TMCs), online booking tools (OBTs), and government travel platforms
- Proven success managing high-profile, high-volume transient accounts, with a focus on maximizing revenue through strategic account planning, rate optimization, and demand capture across federal agencies, military segments, and state government travelers
- Experience navigating government travel decision-making and influencing sourcing, booking behavior, and program participation across agencies
- Ability to build and manage relationships across a diverse ecosystem of stakeholders to drive alignment
- Demonstrated ability to analyze transient performance and identify revenue opportunities
- Collaborative mindset with cross-functional partnership
- Travel – 30-40%
- Location – Remote: United States within 1 hour proximity to a major US airport
- LI-YM1
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