Account Director
HybridMilano, Umbria, Italian Republic
Job Summary
Manage and grow a portfolio of strategic client accounts, ensuring long-term success and satisfaction through regular presentations, performance reviews, and in-person meetings. Identify growth opportunities to maximize revenue via upsell and cross-sell initiatives while conducting in-depth campaign analysis to translate data into actionable insights and recommendations. Build tailored strategies aligned with client goals and collaborate closely with Sales and Technical Account Management teams to ensure smooth onboarding and ongoing support. Monitor key KPIs and campaign margins, proactively suggesting optimizations, and obtain, review, and process campaign orders to ensure timely payments for services. Based in Milan, Italy (Hybrid), this role supports the Account Management Team within RTB House's EMEA presence, focusing on driving commercial opportunities and building long-term relationships with top brands and agencies.
Required Qualifications
- 8+ years of experience in digital advertising
- Bachelor's degree or equivalent
- Fluency in Italian and English (C1 level)
- Based in Milan
Desired Qualifications
- Preferably experience working in AdTech within DSPs, agencies, or advertisers (performance and/or awareness campaigns)
- Strong analytical and reporting skills, with Excel and PowerPoint proficiency
- Proven ability to manage clients directly and drive commercial opportunities
- Excellent communication and presentation skills, with confidence engaging senior stakeholders
- A consultative mindset: understanding client needs and translating them into actionable solutions
- Results-driven, proactive, and problem-solving approach
- High level of motivation, willingness to learn and a positive, can-do attitude
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