Account Director
$125,000–$140,000 year
HybridSan Francisco, California, United States
Job Summary
Partner with clients to develop program approaches and timelines, driving project management to ensure deliverables meet specifications. Manage day-to-day communications and partner on writing creative briefs for design and copywriting teams, acting as the point of contact for execution. Project manage creative execution across emails, banners, video, social, and websites while leading exploration exercises to test new formats. Liaise with regional teams on global campaigns, run localization projects, and help finalize assets. Create and maintain project documentation, provide regular updates, and establish operational cadences for client performance reviews and Quarterly Business Reviews. Build key relationships with client teams and internal discipline leads.
Required Qualifications
- 7+ years experience in a fast paced client side or agency marketing team with an understanding of the fundamentals of marketing practices and principles
- Experience managing clients, ideally experience working with high-tech clients
- Demonstrated ability to work independently, run with ambiguity, and thrive with challenges
- Must be a self-starter who can operate in a constantly evolving team environment
- Excellent written communication skills with an extreme attention to detail
- Seasoned at managing multiple complex projects simultaneously
- A knack for unraveling complex problems and processes in an easy to understand way
- High energy and go getter attitude; comfortable working autonomously
- Must have excellent problem solving and analysis skills with presentation development skills
- Experience in project management with substantial cross-functional interaction and a demonstrated ability to work successfully in a virtual global environment
- Experience in developing detailed project proposals and estimates, and tracking utilization against project budgets
- Skilled communicator with strong written and verbal communication skills in English, including both professional and casual style of communication
- Proficient in Google docs, slides, sheets or equivalent (e.g., Word, PowerPoint, Excel)
- A tech-forward mindset with a strong foundation in AI literacy. You maintain an openness and active willingness to innovate, leverage emerging technologies, collaborate across disciplines, and optimize both creative and operational workflows
- Must be able to work from the office a set number of days per week in accordance with the company's then-current RTO policy
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