Account Director
$125,000–$140,000 year
HybridLos Angeles, California, United States
Job Summary
Partner with clients to develop program approaches and timelines while driving project management to ensure deliverables meet specifications and budgets. Manage day-to-day communications, write creative briefs for design and copywriting teams, and project manage execution across emails, in-app banners, digital billboards, video, social, and websites. Lead creative exploration exercises to produce templates and test new formats, liaise with regional teams for global campaign localization, and maintain rigorous operational cadences with leadership and stakeholders. Establish regular client performance reviews, reporting, and Quarterly Business Reviews to drive alignment and inform future objectives. Build and maintain key relationships with client teams and internal discipline leads while creating and updating project documentation.
Required Qualifications
- 7+ years experience in a fast paced client side or agency marketing team with an understanding of the fundamentals of marketing practices and principles
- Experience managing clients, ideally experience working with high-tech clients
- Demonstrated ability to work independently, run with ambiguity, and thrive with challenges
- Must be a self-starter who can operate in a constantly evolving team environment
- Excellent written communication skills with an extreme attention to detail
- Seasoned at managing multiple complex projects simultaneously
- A knack for unraveling complex problems and processes in an easy to understand way
- High energy and go getter attitude; comfortable working autonomously
- Must have excellent problem solving and analysis skills with presentation development skills
- Experience in project management with substantial cross-functional interaction and a demonstrated ability to work successfully in a virtual global environment
- Experience in developing detailed project proposals and estimates, and tracking utilization against project budgets
- Skilled communicator with strong written and verbal communication skills in English, including both professional and casual style of communication
- Proficient in Google docs, slides, sheets or equivalent (e.g., Word, PowerPoint, Excel)
- A tech-forward mindset with a strong foundation in AI literacy. You maintain an openness and active willingness to innovate, leverage emerging technologies, collaborate across disciplines, and optimize both creative and operational workflows
- Must be able to work from the office a set number of days per week in accordance with the company's then-current RTO policy
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