Account Director, Digital Natives
HybridSydney, New South Wales, Australia
Job Summary
Manage a portfolio of customer accounts, developing and executing strategies for comprehensive account plans from initial engagement through renewal. Support accounts by partnering with solutions and research engineering to build complex customer programs while owning and managing revenue forecasts. Analyze key account metrics to create reports for internal and external stakeholders and monitor the industry landscape to contribute to product roadmaps. Collaborate with solutions, marketing, business operations, finance, product management, and engineering teams. Support recruitment, onboarding, and the development of company culture. Work with c-level executives to help customers evolve their industries with AI.
Required Qualifications
- 7+ years selling and renewing platform-as-a-service and/or software-as-a-service
- Designing and executing complex deal strategies
- Supporting the growth of fast-growing, high-performance companies
- Working directly with c-level executives
- Communicating technical concepts to customers and internal stakeholders
- Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence
- 3 days in the office per week
- Relocation assistance
Desired Qualifications
- Are customer-centric
- Have a passion or deep curiosity in artificial intelligence
- Are a builder
- Are excited by new challenges
- Are a strategist
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