Account Director, Digital Natives
$1,000,000–$1,000,000 year
HybridSão Paulo, São Paulo, Brazil
Job Summary
Manage key accounts by developing and executing comprehensive account plans and leading enterprise customers from ideation to successful deployment. Partner with solutions, research, and engineering teams to build and execute complex customer programs while owning and forecasting consumption revenue targets. Analyze key account metrics to generate reports and insights for internal and external stakeholders, and closely monitor the industry landscape to contribute to product roadmaps and corporate strategies. Collaborate across sales, marketing, communications, finance, and product management to drive growth, while supporting the recruitment, onboarding, and culture development of teammates.
Required Qualifications
- 10+ years selling platform-as-a-service and/or software-as-a-service
- Achieving revenue targets >$1M per year for more than 3 years
- Designing and executing complex deal strategies
- Supporting the growth of fast-growing, high-performance companies
- Working directly with c-level executives
- Communicating technical concepts to customers and internal stakeholders
- Leading high-visibility customer events (CAB, conferences, product launches, etc.)
- Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence
- Fully bilingual—fluent in both Portuguese and English (spoken and written)
- Resume must be submitted in English
- Interview process will include conversations in both languages
- 3 days in the office per week
- Relocation assistance to new employees
Desired Qualifications
- Are customer-centric. You are motivated to deeply understand your customer's priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
- Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You're excited to educate our customers on AI and how to plan for the future.
- Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.
- Are excited by new challenges. You don't have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You're willing to experiment with new solutions.
- Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.
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