Account Director, Corporate & Public Affairs, Crisis & Risk
$60,000–$140,000 year
HybridWashington, United States
Job Summary
Manage day-to-day client activities and projects, producing internal and external communications materials including messaging, talking points, news releases, and facts sheets. Contribute to crisis communications preparedness by developing playbooks, scenario plans, and simulations while researching industry trends to maintain a robust knowledge base. Provide reactive media relations and message development for high-stakes issues involving labor, data privacy, cybersecurity, and lawsuits. This role is based in Washington DC, Chicago, New York, or Pittsburgh with a hybrid schedule of four days in the office. Requires 7-10 years of communications experience, including 3-4 years in crisis communications, and proficiency in leveraging A.I. tools for workflow efficiency.
Required Qualifications
- 7-10 years of communications experience
- 3-4 years of recent issues & crisis experience in agency and/or in-house roles
- Specific expertise in crafting crisis communications and scenario plans
- Clear understanding of critical plan elements
- Demonstrated experience in providing communications counsel in active crisis situations
- Ability to handle high priority and high-pressure situations with poise
- Impeccable client service skills
- Excellent writing and verbal communication skills
- Ability to translate complex issues into communications for multiple stakeholder audiences
- Proven program management capabilities
- Ability to work autonomously
- Ability to work as part of a collaborative team
- This role can be based in Washington DC, Chicago, New York or Pittsburgh
Desired Qualifications
- Specific experience in retail, agriculture and/or aviation
- Proven experience using A.I. tools for more efficient workflows
- Strong prompting skills
- An understanding of modern communication channel strategy
- Knowledge of the media landscape (e.g., traditional news outlets, trade publications and independent journalists)
- Knowledge of owned digital, social media and others
- Desire to work in a diverse and inclusive organization as an active participant in culture initiatives, training opportunities and employee resource groups
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