Account Director
$120,000–$140,000 year
HybridRichmond, Virginia, United States
Job Summary
Lead client accounts by managing financial performance, driving profitability, and sustaining relationships with CPG/retail stakeholders across design, manufacturing, print, and POS projects. Conduct monthly and quarterly performance reviews, identify procurement efficiencies to enhance ROI, and deliver internal process enhancements for outsourcing models. Participate in proposal formation for business expansion, develop regional strategic plans, and manage flexible staffing targets based on profitability. Oversee P&L management, revenue forecasting, and budgeting while leading the selection, development, and retention of direct reports. Ensure continuous improvement through scalable processes and monitor profit enhancement plans. This role reports to the Vice President, Client Services and requires 10+ years of experience in promotional products or procurement outsourcing.
Required Qualifications
- Bachelor's degree
- 10+ years of experience working for a promotional products or procurement outsourcing agency, servicing CPG/retail client brand teams
- Solid background and knowledge in POS Display production
- Exceptional client relationship management skills
- extensive experience engaging and influencing cross-functional teams
- Proven experience driving top-line revenue growth and margin enhancement
- Excellent written and verbal communication skills
- prior leadership and people management experience
- advanced knowledge of Excel and PowerPoint
- Ability to work in fast-paced environment
- Willingness to travel when required
Desired Qualifications
- Proven track record in managing overseas sourcing projects
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