Account Development Associate - Stafford
$70,000–$80,000 year
On-siteStafford, Texas, United States
Job Summary
Conduct inside and outside sales activities by interacting with customers via phone, in person, and electronically to build relationships and drive profitable growth. Generate formal quotes and enter sales orders using the ERP system, then keep customers informed of changes regarding product availability or delivery dates. Proactively place outbound calls to generate orders, follow up on quotes, and collect payments for COD and past due AR balances. Travel to assigned customers to develop face-to-face relationships, identify gaps in current material suppliers, and present solutions that add value. Maintain proficient product knowledge on fencing, decking, and outdoor structures while reporting call summaries to the CRM system. Adhere to all company SOPs and policies, including special projects as assigned by the Manager.
Required Qualifications
- Experience in inside sales and customer service
- 5 years' of sales experience required
- Familiarity with decking, railing, and outdoor living structure products
- Excellent communication/people skills (written and verbal)
- Well-developed sales, customer service and negotiating skills
- Strong organizational skills and attention to detail
- Ability to anticipate opportunities/challenges while employing strong problem-solving skills
- Ability to work independently, with minimal guidance, and manage workload/priorities as appropriate
- Effective planning, time management and priority setting
- Ability to manage multiple projects at once
- Excellent computer skills with the ability to become proficient in Infor M3, CRM, MS Teams, Word, Excel, PowerPoint, SharePoint, and other various software used by the company
- Valid driver's license with a clean driving record
- Must be able to travel
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