Account Development Associate - Kansas City
$76,000–$84,000 year
On-siteKansas City, Kansas, United States
Job Summary
Conduct inside and outside sales activities by interacting with customers over the phone, in person, and electronically to generate orders and follow up on quotes. Build strong business relationships through face-to-face calls, identify gaps in customer material suppliers, and present solutions that add value. Enter sales orders using the ERP system, generate formal quotes, and keep customers informed of changes to orders or delivery dates. Collect and process customer payments for COD and past due AR balances while performing administrative duties related to orders and returns. Proactively place outbound calls to drive sales growth and relay market intelligence to the manager. Maintain proficient product knowledge to answer customer questions regarding features, benefits, specifications, and installation methods.
Required Qualifications
- Experience in inside sales and customer service
- Excellent communication/people skills (written and verbal)
- Well-developed sales, customer service and negotiating skills
- Strong organizational skills and attention to detail
- Ability to anticipate opportunities/challenges while employing strong problem-solving skills
- Ability to work independently, with minimal guidance, and manage workload/priorities as appropriate
- Effective planning, time management and priority setting
- Ability to manage multiple projects at once
- Excellent computer skills with the ability to become proficient in Infor M3, CRM, MS Teams, Word, Excel, PowerPoint, SharePoint, and other various software used by the company
- Valid driver's license with a clean driving record
- Must be able to travel
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.