Account Coordinator, Impound Team (9 a.m. - 6 p.m.)
$39,520–$39,520 year
Remote · United States or Carmel, Indiana, United States
Job Summary
Account Coordinator for the Impound Team focused on maintaining strong customer service and supporting the Sr. Account Manager in PAR North America. Responsibilities include servicing clients, recovery vendors, and customers; identifying issues and facilitating resolutions; assigning and managing recovery vendors; monitoring internal queues; generating daily/weekly client reports in Google Sheets; acting as a liaison between client, customer, and recovery vendor; and utilizing multiple systems including Google products. The role requires excellent organizational and communication skills, attention to detail, the ability to multi-task and work under pressure, and adherence to company policies and ethics. Must be proficient with Google tools and documentation of activities; perform other duties as directed by management; and ensure timely follow-up on approvals, documents, and active assignments. Prior experience in customer service and recovery/collections is preferred. The compensation includes a hourly rate of $19.00 (annualized to $39,520) with comprehensive benefits and opportunities for growth within a global organization.
Required Qualifications
- High School Diploma or equivalent is required
- Previous customer service experience is required
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