Account Coordinator Full-time
On-siteAnchorage, Alaska, United States
Anchorage, Alaska, United StatesOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Prepare daily accounts receivable work, reconcile front desk interface postings for guestrooms and F&B charges, and process refunds, rebates, and special billings. Balance group billings within 72 hours, complete daily income audits, and apply payments or advance deposits from guests. Manage credit management for applicants, review credit balances, and perform collections and cash reconciliations. Address guest questions within 24 hours while maintaining communication between guests, employees, and management. Keep supervisors informed of unusual matters and ensure all files meet retention compliance.
Required Qualifications
- A.S or B.S degree in Accounting/Finance
- Minimum 2-year accounting experience
- Knowledge of accounting operations to include all aspects such as, accounts receivable, accounts payable, payroll, books in accordance to GAAP, etc.
- Proficient in Microsoft Excel
- Strong written and verbal communication skills
- Ability to deal effectively with guest and employee concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.
Desired Qualifications
- hotel experience
- Prior experience in one or more of the following financial accounting systems preferred Great Plains, SAGE, SAP, Oracle, etc.
- Prior experience in hotel systems preferred (i.e. Micros, Opera, etc.)
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.