Account Coordinator, Enterprise
$47,840–$49,920 year
Hybrid · Chicago, Illinois, United States
Job Summary
Account Coordinator, Enterprise at Flock Freight drives operational excellence for large customers from quote to delivery. Responsibilities include partnering with Account Executives/Managers, handling daily account operations (quoting, booking, invoicing), making freight-accept/reject decisions based on capacity and margin, monitoring load boards, managing escalations, coordinating scheduling for on-time pickups/deliveries, maintaining SOPs, and overseeing billing, rates, and fuel surcharges. The role emphasizes relationship-building, problem-solving in a fast-paced logistics environment, and comprehensive cross-functional collaboration. The position offers a hybrid work model with in-office days and remote flexibility, and compensation is hourly with eligible benefits and an equity package; local headquarters are in San Diego and Chicago.
Required Qualifications
- Bachelor’s degree or equivalent experience
- Exceptionally organized with a sharp eye for detail
- Strong communicator who builds trust with teammates and customers
- Problem solver who stays calm under pressure
- Proactive, adaptable, and able to manage multiple priorities
- Willingness to support after-hours or weekend operations when needed
- Ability to collaborate cross-functionally and take ownership of work
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