Account Clerk II #(48739)
$36,691–$36,691 year
On-site · Virginia Beach, Virginia, United States
Job Summary
Account Clerk II provides essential administrative and customer service support for Early Childhood Programs. Serves as a primary point of contact for families, caregivers, and staff; handles phone calls, emails, registrations, tracking orders, and preparing reports. Maintains accurate records for private-pay, Subsidy, and MDP participants; supports online registration, waitlists, and data entry in internal tracking systems; assists in producing weekly, monthly, quarterly, and annual reports, and coordinates with HR, Training & Development, and other teams to ensure accurate program information. Proficiency in Microsoft Office and strong communication skills are essential.
Required Qualifications
- Strong customer service and communication skills
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Teams)
- Experience handling calls, emails, data entry, and document management
- Ability to multitask, stay organized, and maintain confidentiality
- Prior administrative, clerical, or assistant experience preferred
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