Account Associate - State Farm Agent Team Member

Manage customer accounts and update information in the database. Assist customers with policy changes and inquiries. Process insurance claims and follow up with customers on claim status. Coordinate with underwriters to ensure timely policy issuance. Act as a liaison between customer needs and agency departments to grow the office through meaningful customer relations. This role supports a small team of five at a locally owned agency that prioritizes community impact and work-life balance.