Account Associate - State Farm Agent Team Member
$50,000–$75,000 year
On-siteRome, New York, United States
Rome, New York, United StatesOn-siteFull Time$50,000–$75,000 yearEntry LevelEnterprise
Full TimeEntry LevelEnterprise
Job Summary
Manage customer accounts and update information in the database. Assist customers with policy changes and inquiries. Process insurance claims and follow up with customers on claim status. Coordinate with underwriters to ensure timely policy issuance. Serve as a liaison between customer needs and agency departments to proactively market relevant products and services. Located in Rome, NY, this role supports the agency's mission to help people manage risks and realize their dreams through auto, home, life, and retirement planning services.
Required Qualifications
- Strong organizational skills and attention to detail
- Excellent customer service and communication skills
Desired Qualifications
- Previous experience in insurance or a related field
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