Account Associate - State Farm Agent Team Member

Manage customer accounts and update information in the database. Assist customers with policy changes and inquiries. Process insurance claims and follow up with customers on claim status. Coordinate with underwriters to ensure timely policy issuance. Act as a liaison between customer needs and agency departments to improve lives through proactive marketing of relevant products and services. This role supports a team of three agents at a locally owned agency founded in 2015, emphasizing strong work ethic, a willingness to learn, and a genuine desire to help customers.