Account Analytics and Impact Lead
On-siteHaryana, State of Haryāna, Republic of India
Job Summary
Build account-level value-impact reports and dashboards that quantify ROI, usage adoption, and business outcomes for 1–2 strategic global accounts. Translate raw product, usage, and sales data into compelling narratives for QBRs and renewal conversations, leveraging AI tools to accelerate analysis and insight generation. Design and own Power BI, Tableau, or Looker Studio dashboards from scratch, pulling and modeling data from CRM, product logs, and finance systems to identify trends and expansion signals. Own end-to-end deal trackers, pricing workflows, and contract timelines, coordinating deal desk operations across finance, legal, and product while maintaining CRM hygiene. Serve as the operational backbone for the account lead, managing follow-ups, documentation, and RFP inputs.
Required Qualifications
- 3–5 years in business/sales analytics, deal desk, revenue operations, or account/customer success operations
- Proven track record of building dashboards/reports used in real business decisions (portfolio or examples expected)
- Demonstrated use of AI tools in actual work — not just casual awareness
- Bachelor's required
Desired Qualifications
- MBA or analytics certification a plus
- B2B/SaaS/enterprise account experience strongly preferred
- Advanced dashboarding: Power BI/Tableau/Looker Studio — building from scratch, not just templates
- AI fluency: hands-on, regular use of AI tools for analysis, report drafting, summarization — should be able to show examples
- SQL: working proficiency to pull/join/clean data independently
- Advanced Excel/GSheets: formulas, pivot tables, basic modeling
- CRM: Salesforce/HubSpot/Zoho — admin-level comfort preferred
- Strong narrative/storytelling skills: can write a “so what” insight, not just a chart
- Stakeholder management: across account leads, finance, legal, product
- High ownership: comfortable operating independently with minimal hand-holding
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