Account Administrator - $500 Sign-On Bonus!
On-siteMesa, Arizona, United States
Job Summary
Manage purchase orders and long-term agreements to ensure customer product delivery compliance. Prepare documentation for incoming repair products and maintain accurate customer information within portals. Coordinate daily with Key Account Managers and Program Management to track promise dates and escalate OTD impacts. Collaborate with cross-functional teams to create shipping documentation and assist with data analysis for 12-month forecasts. Track past due accounts and perform risk management escalations as needed. Requires HS diploma, strong organizational skills, and ability to work flexible hours. Located in Grand Rapids, MI, with US and Canada benefits including every other Friday off.
Required Qualifications
- HS diploma or GED
- Ability to multi-task and work in a fast-paced working environment
- Excellent computer skills, including MS Office
- Ability to work additional hours/flexible schedule when required
Desired Qualifications
- Experience in a Customer Service or Customer Support role, preferred
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