Account Administrator - $500 Sign-On Bonus!
On-siteGrand Rapids, Michigan, United States
Job Summary
Manage purchase order requirements and long-term agreements to ensure compliance with internal and customer standards. Collaborate with cross-functional teams to create, communicate, and distribute technical and shipping documentation. Prepare and maintain documentation for incoming repair products and associated invoice records while communicating daily with Key Account Managers to maintain accurate customer information. Maintain customer requests, internal promise dates, and shipments across system and customer portals, escalating OTD impacts as needed. Work with the Accounting Department on past due accounts and invoice issues, assist with data gathering for 12-month forecast projections, and perform risk management. Enter and update jobs as assigned by Program Management.
Required Qualifications
- HS diploma or GED
- Ability to multi-task and work in a fast-paced working environment
- Excellent computer skills, including MS Office
- Ability to work additional hours/flexible schedule when required
Desired Qualifications
- Experience in a Customer Service or Customer Support role, preferred
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.