Accident Benefits Claims Advisor
$43,512–$61,420 year
On-site · Saint John, New Brunswick, Canada or Burlington, Ontario, Canada
Job Summary
Accident Benefits Claims Advisor responsible for managing a portfolio of medical claims, investigating medical documentation, assessing eligibility based on policy and regulatory requirements, evaluating treatment plans, and making recommendations to support clients' recovery. Primarily onsite with a 4-day-per-week office expectation. The role emphasizes empathetic, professional communication and collaboration with peers to maintain quality, timeliness, and compliance in file management. Opportunities to deepen expertise in medical claims, insurance legislation, and case law, with exposure to CIP designation and specialized training. Suitable for candidates with strong analytical abilities, attention to detail, and the ability to make decisions with incomplete information while balancing empathy with objectivity. Location-focused notes include Markham (ON), Burlington (ON), and Saint John (NB) in Canada, with TD Insurance as part of TD Bank Group. The posting highlights growth opportunities, comprehensive total rewards, and a commitment to a respectful, inclusive workplace.
Required Qualifications
- Strong analytical and critical thinking abilities
- Ability to interpret medical documentation and make sound decisions
- Excellent communication skills (written and verbal)
- Experience in claims, insurance, healthcare, or client-facing roles is preferred
- Education in kinesiology, health sciences, or a related field is an asset
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.