Access Service Representative - Emergency - Memorial Hospital - Days and Evenings - Per Diem

Coordinate patient registration and demographics to ensure accurate medical records and eligible reimbursements; conduct face-to-face interviews with patients or representatives, identify patient records via Patient Secure while adhering to EMTALA regulations, and deliver regulatory documents while securing patient financial responsibility. Perform insurance verification and evaluation using Centricity, manage payer communications, and support billing following department guidelines; demonstrate strong customer service, empathy, and effective written and verbal communication, with knowledge of insurance guidelines, regulatory requirements, and HIPAA/privacy practices.