Access Service Representative - Admitting - Chula Vista/Coronado - Evenings and Nights - Per Diem
$57,886–$57,886 year
On-siteChula Vista, California, United States
Job Summary
Coordinate all registration functions to process clean claims by obtaining patient demographics, visit, and financial information while adhering to EMTALA regulations. Perform face-to-face interviews with patients to identify accurate medical records, secure financial responsibility, and deliver regulatory documents. Manage collections by requesting co-pays, negotiating payments, and processing funds in Centricity. Verify insurance eligibility, validate coverage, and communicate out-of-network status to clinical staff. Support patient safety by authenticating identities and completing demographic screens. Handle ED calls, coordinate transfers, and manage discharge dispositions. Maintain patient privacy and adapt to stressful situations using AIDET and service recovery protocols.
Required Qualifications
- 2 Years experience in a business service setting
- Must have experience communicating effectively both verbally and in writing professionally
- Must be able to join the union within 31 days of hire and remain a member for the duration of the collective bargaining agreement
Desired Qualifications
- H.S. Diploma or Equivalent
- HFMA certifications
- Experience communicating and discussing personal and financial matters with patients and/or their representatives
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