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Rutland Regional Medical Center6 days ago

Access Representative I

$41,538–$60,507 year

On-site · Rutland, Vermont, United States

Type
Full Time
Level
Entry Level
Education
High School Or Equivalent
Company size
Unknown

Job Summary

Registers patients in the hospital information system with complete demographic, insurance, and clinical information to assure accurate records and timely billing for patients receiving care in the Outpatient Services, Offsite Laboratories, Specimen Collection Center or Emergency Department. Manages scheduling of same-day visits and tests, provides reception, and directs patient flow in support of Laboratory and Diagnostic Imaging testing services or Emergency Department Care. Focuses on customer service, professionalism, flexibility in scheduling, and accurate data entry, with strong communication for patients from diverse backgrounds and strict confidentiality.

Required Qualifications

  • High School diploma or equivalent
  • Relevant customer service experience
  • Experience using a computerized information system
  • Previous healthcare experience preferred
  • Basic Microsoft Windows desktop application and navigation skills
  • Excellent written and verbal communication and interpersonal skills
  • Ability to comply with flexible scheduling needs regarding duties/shift/holidays/etc.
  • Attention to detail and ability to multi-task
  • Basic knowledge of Medical Terminology preferred
  • Discretion in handling confidential information
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$42k – $61k / yr

Access Representative I · Rutland Regional Medical Center

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