Access Associate- Clifton Infectious Disease
On-site · Cincinnati, Ohio, United States
Job Summary
Scheduling and Registration support for TriHealth Infectious Diseases patients. Coordinate appointments, educate patients on required paperwork, collect copays and deposits, register patients, and provide exceptional customer service in a dynamic healthcare setting. Key duties include scheduling physician-ordered tests, ensuring medical necessity for procedures, and guiding patients through financial questions and Insurance concepts. Requires a high school diploma or GED and 1-2 years of customer-service experience; strong communication and computer skills; medical terminology familiarity within the first year. Full-time, Monday–Friday, Clifton, Cincinnati, OH with no weekend or holiday shifts.
Required Qualifications
- High School Diploma or GED (Required)
- 1 - 2 years experience Customer Service (Required)
- Ability to operate multiple computer applications
- Excellent verbal and written skills
- Typing speed of 35 wpm
- Medical terminology required within first year of employment if not already taken
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