Academic Services Program Director
$94,000–$94,000 year
On-siteNotre Dame, Indiana, United States
Job Summary
Manage student records, registration, and degree audits for 41 graduate programs by maintaining accurate academic data, tracking enrollment status, and verifying graduation requirements. Oversee the commencement ceremony, monitor eligibility milestones, and provide onboarding training to program administrators on Graduate School processes and the OnBase system. Coordinate monthly Administrators' meetings, present training materials, and serve as a liaison between the Registrar's Office, faculty, and international student affairs to resolve policy issues. Supervise the Senior Academic Services Coordinator and temporary staff as needed.
Required Qualifications
- Bachelor's degree (4 years)
- 3 - 4 years of experience with graduate student administration and/or registrar functions
- Experience with CRM tools
- Project management experience
- Data reporting and analytics
- Attention to detail
- Exceptional organizational skills
- Customer service
- Strong verbal and written communication skills
- Public speaking
- Running large-group meetings
- Coordinating with other university officials
Desired Qualifications
- Experience with Higher Ed administration
- Experience with Registrar functions
- Experience with software such as Banner, OnBase, and Business Objects
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.