Academic and Career Coach (Haitian-Creole Speaking Preferred)
On-siteBoston, Massachusetts, United States
Job Summary
Coordinate goal setting and progress tracking for adult immigrant students, assisting with job applications, resumes, and interviews while developing employer relationships. Provide one-on-one counseling to assess career plans, navigate immigration and healthcare systems, and refer students to support services for childcare and health insurance. Maintain up-to-date program data in Salesforce and offer translation or interpretation between English and Haitian Creole as needed. Work collaboratively with the Hyde Park ESOL team, teachers, and volunteers to ensure best services for students, while providing tech support for online and in-person classes. Travel to and around Hyde Park, MA to support students in multiple sites.
Required Qualifications
- Experience supporting immigrants from diverse cultural, linguistic, and educational backgrounds
- Haitian Creole speaking
- Ability to travel to and around Hyde Park, MA
Desired Qualifications
- Experience in counseling, case management, and/or crisis management with people with varying needs a plus
- Experience with job development and career coaching a plus
- Familiarity with educational, training, and support resources in the Boston area
- Proficient in Microsoft Office, Zoom, Google products, and data entry or willingness and ability to learn systems quickly
- The ability to coordinate, analyze, organize, compile, compose, and compute data and information
- Demonstrated ability to work both independently and as part of a team
- Effective time management skills and ability to manage multiple tasks efficiently and accurately
- Flexibility, empathy, and patience. Ability to help struggling students with a non-judgmental, asset-based approach
- Strong listening skills
- Ability to communicate complex ideas, speak, and give instructions clearly and simply to non-native English speakers
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