Academic Advisor I - USNCC
On-site · Daytona Beach, Florida, United States or Prescott, Arizona, United States
Job Summary
Academic Advisor I to support students enrolled through the USNCC partnership; provide comprehensive academic advising, degree planning, and student success initiatives; coordinate with Financial Aid, Registrar, Military and Veteran Affairs, and other university resources; monitor progress, develop degree plans, and maintain accurate advising records to promote retention and timely graduation; engage with students via phone, email, text/chat, and virtual meetings; contribute to retention initiatives and special projects.
Required Qualifications
- Bachelor's degree
- 1-3 years of professional experience in academic advising, student services, higher education, counseling, customer service, or related field
- Excellent verbal and written communication skills
- Strong organizational, analytical, and problem-solving skills
- Proficiency with Microsoft Office (Excel, Word, Outlook, PowerPoint)
- Ability to manage multiple priorities and work independently
- Experience with student information systems or databases preferred
- Familiarity with the U.S. Military or service-member-related work preferred
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