ABA Scheduling Coordinator
$49,920–$56,160 year
RemoteArizona, United States or Texas, United States
Job Summary
Coordinate client appointments, manage rescheduling, and confirm bookings with caregivers to maximize clinician availability and attendance rates. Audit scheduling spreadsheets against the EHR system, flag discrepancies, and resolve conflicts to ensure data accuracy. Collaborate with clinicians, recruiting, and HR teams to align staff schedules, manage time-off requests, and identify staffing needs for incoming technicians. Serve as the primary contact for scheduling inquiries, address no-shows and cancellations, and implement reminder systems to optimize service delivery. Provide float coverage across regions and assist in developing new scheduling policies and procedures.
Required Qualifications
- 1+ year of ABA scheduling, Registered Behavior Technician experience in addition to healthcare scheduling, or dispatch experience
- Strong organizational skills
- Attention to detail
- Ability to manage competing priorities
- Excellent communication skills, both written and verbal
- Ability to work collaboratively across different teams and disciplines
- Experience in scheduling, customer service, or administrative roles, preferably in healthcare or human services
- Rotating Saturday coverage
- Primary schedule of Monday through Friday, 9am-6pm
- Residing in AZ, CO, FL, GA, ID, NC, NM, OK, TX, or UT
Desired Qualifications
- Familiarity with scheduling software and data management tools
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