94650A - Clerk, Administration
On-siteDallas, Texas, United States
Job Summary
Process all incoming orders from Sales force, customers, and BAKEMARK affiliates under direct supervision. Download PSP orders into NDS system after reviewing and correcting the ROE Edit List, and manually enter orders into NDS or PSP systems when necessary. Reviews and corrects Order File Status Reports, transfers order files for routing, and notifies customers or sales reps of item "outs." Ensures COAs and Spec Sheets are provided to customers as needed and handles daily invoicing of credit memos. Answers telephone and direct calls regarding credit and collections, researching inquiries from customers, sales reps, and affiliates. Back up to Will-Call and other positions, provide vacation relief to sales representatives, file documents, and assist the Office Supervisor with back office duties including cash handling and data input. Treat all customers with dignity and respect while adhering to company policies and safety rules.
Required Qualifications
- Download PSP orders into NDS system after review and correction of ROE Edit List
- Manually enter orders into NDS or PSP system
- Reviews and corrects Order File Status Report
- Transfers order file for routing
- Notify customers or sales reps of customer item outs
- Ensures COAs and Spec Sheets are provided to Customers as necessary
- Daily invoicing of credit memos
- Credit and Collections Answers telephone and direct calls to appropriate person
- Research customer, Sales Rep and BAKEMARK Affiliate inquiries
- Back up to Will-Call and other positions as directed by Supervisor
- Provide Sales Representative vacation relief
- Files documents as directed
- Assist Office Supervisor with back office duties as needed
- Treat all customers both external and internal with dignity and respect
- Adhere to all company policies, procedures and safety rules as stated in the Employee Handbook
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