811-CEC Officer-Inbound-Digital Banking Kotak 811-Contact Centre Inbound
On-site · Thāne, Maharashtra, India
EXPIREDThāne, Maharashtra, IndiaOn-siteFull TimeMid LevelBachelors DegreeBanking ServicesLarge
Type
Full Time
Level
Mid Level
Education
Bachelors Degree
Company size
Large
Industry
Banking Services
Job Summary
Be the first point of contact for Kotak 811 inbound queries, providing product information and resolving customer questions while driving sales conversions. Engage with potential and existing customers, understand their needs, and recommend suitable banking solutions. Maintain accurate records of customer interactions and contribute to contact centre performance in a fast-paced, target-driven environment.
Required Qualifications
- Bachelor's Degree
- Experience in customer service or banking preferred
- Strong communication skills
- Ability to work in target-driven environment
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