8 Hours Seasonal Sales associate

Job Summary

Required Qualifications

• •Two (2) years of retail store experience
• •High School Diploma
• •Excellent verbal and written communication skills
• •Ability to convey the Deckers Brands Vision and Mission to your team members and customers
• •Highly motivated team player and self-starter
• •Flexibility of schedule and hours to meet the needs of the business
• •Proficient in Microsoft Office suite of tools and applications
• •Valid driver's license

Desired Qualifications

• •Ability to create the best possible customer experience
• •Ability to listen to each customer and offer recommendations and current product knowledge in response to their needs
• •Knowledge of the brand's sustainability initiatives and social and ethical commitments
• •Love and passion for the products
• •Understanding of the Service Training Program
• •Ability to greet customers promptly and courteously as they enter the store
• •Ability to ensure that all customer questions are addressed accurately and responded to before they leave
• •Ability to provide exceptional service from start to finish
• •Ability to effectively communicate the return policy
• •Positive, cheerful attitude with customers and team members
• •Ability to promote the store and brand image in all interactions
• •Ability to adhere to a dress code
• •Ability to provide exceptional customer service to both in-store customers and those who call on the phone
• •Ability to operate the cash register
• •Ability to handle money accurately
• •Ability to check inventory daily
• •Ability to ensure products are stocked and available for customers
• •Ability to merchandize product in accordance with Visual Merchandising standards
• •Ability to maintain a clean and well-organized back-stock area and employee break area
• •Ability to daily vacuum, sweep, and dust
• •Safety-consciousness
• •Ability to respond to theft in accordance with policies
• •Ability to report to work on time
• •Ability to notify Store Manager in advance if late or absent
• •Ability to ensure the highest level of customer service possible as outlined in the Service Training Program
• •Ability to prioritize brand and product knowledge training in customer interactions
• •Ability to communicate effectively with customers, team members, management, and corporate stakeholders
• •Ability to contribute to a team and cooperate to achieve goals
• •Ability to multi-task in a fast-paced environment
• •Ability to respond to problem situations with professionalism
• •Ability to think critically to solve problems and approach challenges with agility