7Brew Manager PA
$55,000–$70,000 year
On-siteHermitage, Pennsylvania, United States
Job Summary
Lead the location's profitable operation by coaching staff, managing weekly schedules, and overseeing inventory, cash handling, and equipment maintenance. Train crew members on Brewista duties, provide regular feedback, and facilitate team bonding events to ensure high standards in customer interactions and wait times. Implement directives from upper management, delegate tasks to the leadership team, and develop new leaders while maintaining genuine connections with the crew. Visit the stand outside scheduled shifts to observe, train, and address operational or cultural issues, ensuring all team members meet health requirements and safety protocols.
Required Qualifications
- High school diploma or equivalent
- Beginner-level proficiency in Microsoft Office Suite
- Work a flexible schedule, which can include early mornings and late nights
- Visit the stand outside of scheduled shifts to coach, observe, train, and perform administrative duties
- Regularly work weekends and be available to work holidays, if necessary
- Be available by phone or in person to promptly address any needs of the stand
- Work carefully and quickly with hot water and coffee, glass bottles, and dairy products
- Be able to work outside for prolonged periods, in all weather conditions
- Be able to lift up to 50lbs
- Be able to stand comfortably for hours at a time
- Be able to climb a ladder and use a stepladder
- Be able to stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand
- Safely walk in between and around cars in the drive thru line
- Safely use a utility knife
- Operate any position in the stand during peak hours
- Maintain awareness of the shift's operations while working a position
- Be able to address operational, procedural, or cultural issues with team members
- Adapt to problems and implement solutions during stressful situations
- Effectively manage multiple projects and deadlines
- Effectively lead and direct multiple personality types under pressure
- Has proven leadership abilities in a fast-paced environment with 40+ team members
Desired Qualifications
- Be proficient in all Brewista and Shift Lead duties and skill sets
- Create and maintain genuine, uplifting interactions
- Take ownership of solutions
- Develop new leaders
- Implement and communicate directives from upper management
- Delegate tasks to the leadership team and Brewistas to facilitate efficiency and appropriate development
- Provide regular feedback to each team member on strengths and areas of growth
- Work with the crew's needs and availability to create a weekly shift schedule, maintaining a low cost of labor while ensuring quick wait times and short lines
- Monitor and maintain necessary inventory, small wares, and equipment
- Ensure appropriate cash handling, deposits, and change for the stand
- Facilitate team bonding and development through regular meetings and events for the Shift Leads and Brewistas
- Ensure crew is knowledgeable and meeting all health requirements
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.