703 General Manager
$50,000–$55,000 year
On-siteBattle Creek, Michigan, United States
Job Summary
Lead day-to-day operations for a WhiteWater Express location by cultivating a positive, customer-focused culture and driving revenue growth through team development. Recruit, hire, train, and manage performance for 8–12 employees while overseeing safety protocols, equipment maintenance, and store cleanliness. Utilize KPI tools and business intelligence dashboards to increase membership retention and manage controllable costs. Perform payroll tasks, enforce company policies, and resolve customer and employee concerns to ensure a 5-star experience from drive-up to drive-out. Requires 45–50 hours per week with flexibility to adjust for business demands.
Required Qualifications
- A high school diploma or equivalent
- 1–3 years of management experience in retail, hospitality, or another fast-paced environment
- Experience supervising teams of 8–12 employees, including hiring, training, scheduling, and performance management
- Strong leadership and management capabilities with proven sales acumen
- Excellent verbal and written communication skills with conflict-resolution abilities
- Proficient in Microsoft Office Suite, Google Workspace, and POS systems
- Ability to multitask, prioritize, and work effectively under pressure while maintaining attention to detail
- Ability to lift and carry up to 50 lbs
- Flexibility to work 45–50 hours per week, adjusting as needed to meet business demands
Desired Qualifications
- Car wash experience
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