70003 - Engagement Coordinator
$28,600–$29,640 year
On-siteEdmond, Oklahoma, United States
Job Summary
Lead frontline customer experience by addressing concerns promptly, driving loyalty through programs, and updating associates on feedback and goals. Train and mentor all Associates on policies, procedures, and register transactions while providing constructive feedback on cashier performance. Monitor cash controls, including change funds, and audit paperwork to ensure compliance with labor laws and operational standards. Assign registers, coordinate breaks for optimized coverage, and maintain merchandising and cleanliness standards throughout the store. Report safety hazards and adhere to all directives, merchandising, and loss prevention policies. Available to work flexible schedules including evenings and weekends.
Required Qualifications
- High School graduate or equivalent degree
- Available to work flexible schedule including evenings and weekends
- Able to work as a team member
- Excellent interpersonal skills
- Exceptional customer service skills
- Able to lift heavy merchandise with/without reasonable accommodations
- Able to train and provide direction to others
- Able to run a register/handle money
- Must be able to handle confidential information with discretion
- Experience as a coordinator or previous retail/supervisory experience
Desired Qualifications
- High School graduate or equivalent degree preferred
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