4E HUC/NA

Process admission and discharge folders, ensuring all necessary forms are available and completed. Answer telephone calls and messages at the nurse's station, triage customer requests, and relay information according to priority. Communicate physician orders to the nurse and ancillary departments while identifying and reporting patient issues. Function as the nursing unit receptionist to patients, families, and staff, facilitating department flow and managing patient prescriptions. Maintain paper and electronic chart forms, complete charge entry and review, and track lost charges. Perform transfer and discharge procedures, schedule post-hospital appointments, and assist with patient education materials.