4444-Associate Director, GSI Partner Delivery & CoE Operations- Partnerships
On-siteNoida, Uttar Pradesh, India
Job Summary
Maintain a real-time view of Innovaccer's active project portfolio, translating delivery risks and resourcing gaps into a structured pipeline of staff augmentation and time-and-materials opportunities for GSI partners. Define best-in-class Centers of Excellence frameworks for partners, assess their maturity against Gravity skill sets and certification standards, and build closing plans with Alliance Directors. Build and maintain commercial and operational frameworks for engagement models, ensuring consistency across partners while collaborating with Deal Desk and Legal to enforce templates. Serve as the connective layer between Delivery, Product, and Customer Success leadership to surface delivery gaps early and route them to the right GSI capacity.
Required Qualifications
- 6–10+ years in delivery operations, technical program management, or professional services operations
- ideally with exposure to SaaS or healthcare technology delivery
Desired Qualifications
- Prior exposure to partnerships or alliances (GSI or channel)
- Experience working with or inside a GSI, systems integrator, or large delivery partner
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