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Bouldering ProjectPosted 2 weeks ago
EXPIRED

3rd Shift Supervisor (10:45 PM - 6:00 AM), Operations

$36,920–$39,000 year

On-siteSalt Lake City, Utah, United States

Full TimeMedium

Job Summary

Direct and manage overnight gym operations from 10:45 PM to 6:00 AM, serving visitors and members while maintaining a safe environment. Engage customers, solve problems fairly, and conduct thorough gym orientations for new arrivals. Ensure valid waivers are on file, communicate facility rules to prevent safety issues, and respond to incidents compassionately. Maintain accurate facility access control and stay apprised of seasonal offerings and sales. Lead a small team, pitch in extra support when needed, and communicate effectively with customers, coworkers, and management. Work in a loud, energetic environment standing on uneven surfaces, lifting up to 50 pounds. This part-time role offers a free membership for you and a plus one, plus gear discounts and commuter benefits.

Required Qualifications

  • Customer service experience
  • Ability to lead a small team
  • Strong communication and interpersonal skills
  • Ability to stay calm and organized during busy shifts or unexpected challenges
  • Flexible schedule
  • Availability to work 3rd shift (currently 11pm-6am)
  • Experience in customer service and/or instruction
  • Ability to instruct and give directions to large groups of people
  • Ability to stand and walk on unstable and uneven surfaces
  • Ability to lift up to 50 pounds
  • Availability during early mornings, evenings, weekends, holidays, or outside standard business hours

Desired Qualifications

  • Familiarity with climbing gyms, fitness centers, or high-traffic service environments
  • A growth mindset and the desire to help others succeed
  • Experience in customer service and/or instruction

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