3746 - 10/6 UAT Case Administrator

Case Administrators perform essential administrative support across probation settings, ensuring efficient processes, maintaining probation systems, and collating case information. The role emphasizes clear, proactive communication with colleagues, agencies, and people on probation in a busy environment; applicants should be empathetic, patient, and well-organised. The position may be based in multiple office, court, team, or prison locations, with hybrid working arrangements available where business needs permit. The role involves preparing and maintaining case files, handling inquiries, and supporting probation staff to deliver services effectively. Eligibility includes right to work in the UK, with consideration of immigration rules and potential visa changes; the Civil Service assessment process includes CSJT testing and a merit-based progression through multiple stages. Successful candidates may be allocated to various regional locations and will follow locational preference management and reserve-lists within a structured recruitment process.